Free Kids Dental (Medicare)

Free Kids Dental (Medicare)

Privacy Policy

Last Updated: 25.11.25

At Little Tooth Buds, we respect your family’s privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

To provide safe and effective dental care, we need to collect specific information, including:

  • Parent/Guardian name(s), contact details, and residential address.

  • Child’s name, date of birth, medical history, and dental history.

  • Health fund details, Medicare information (including CDBS eligibility), and payment details.

  • Appointment history, clinical notes, and treatment records.

  • Any additional information provided via forms, emails, or during consultations.

2. How We Collect Your Information

We collect personal information directly from you when you:

  • Complete patient medical history or intake forms.

  • Schedule bookings (online, over the phone, or in person).

  • Communicate with the Little Tooth Buds team via email or social media.

  • In some cases, we may also receive information from other healthcare providers or health insurers, but only with your prior consent.

3. Why We Collect It

We use your personal information to:

  • Provide comprehensive dental and oral health care services.

  • Manage appointments, reminders, and follow-ups.

  • Maintain accurate clinical and administrative records.

  • Process payments, Medicare claims (CDBS), and health fund rebates.

  • Comply with legal and regulatory obligations.

  • Keep you informed about dental health tips, clinic news, and special offers.

4. Sharing Your Information

We do not sell or share your personal information for marketing purposes. We may share information strictly for the purpose of patient care and administration with:

  • Other healthcare providers (e.g., specialists, GPs) where a referral is needed.

  • Health funds, Medicare, and payment processors to facilitate billing.

  • IT or administrative service providers who support our clinic operations (e.g., our practice management software).

5. Marketing Communications

From time to time, we may use your contact details (email or SMS) to send you:

  • Reminders about routine check-ups.

  • Information regarding government schemes (e.g., CDBS eligibility updates).

  • Clinic newsletters, health tips, or promotional offers relevant to your child’s dental care.

We will strictly only use your personal information for these purposes if you have consented to receive them. You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails, replying "STOP" to SMS messages, or contacting us directly.

6. Storage & Security

We take all reasonable steps to ensure your information is protected from misuse, loss, or unauthorised access. Patient information is stored securely in our electronic records systems and is accessible only by authorised and trained staff.

7. Access & Corrections

You have the right to request access to your child’s personal information or ask for corrections if details are inaccurate or incomplete. Please contact us via email or phone, and we will assist you promptly.

8. Website & Cookies

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any concerns about how we handle your family's information, please contact our team.

At Little Tooth Buds, we respect your family’s privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

To provide safe and effective dental care, we need to collect specific information, including:

  • Parent/Guardian name(s), contact details, and residential address.

  • Child’s name, date of birth, medical history, and dental history.

  • Health fund details, Medicare information (including CDBS eligibility), and payment details.

  • Appointment history, clinical notes, and treatment records.

  • Any additional information provided via forms, emails, or during consultations.

2. How We Collect Your Information

We collect personal information directly from you when you:

  • Complete patient medical history or intake forms.

  • Schedule bookings (online, over the phone, or in person).

  • Communicate with the Little Tooth Buds team via email or social media.

  • In some cases, we may also receive information from other healthcare providers or health insurers, but only with your prior consent.

3. Why We Collect It

We use your personal information to:

  • Provide comprehensive dental and oral health care services.

  • Manage appointments, reminders, and follow-ups.

  • Maintain accurate clinical and administrative records.

  • Process payments, Medicare claims (CDBS), and health fund rebates.

  • Comply with legal and regulatory obligations.

  • Keep you informed about dental health tips, clinic news, and special offers.

4. Sharing Your Information

We do not sell or share your personal information for marketing purposes. We may share information strictly for the purpose of patient care and administration with:

  • Other healthcare providers (e.g., specialists, GPs) where a referral is needed.

  • Health funds, Medicare, and payment processors to facilitate billing.

  • IT or administrative service providers who support our clinic operations (e.g., our practice management software).

5. Marketing Communications

From time to time, we may use your contact details (email or SMS) to send you:

  • Reminders about routine check-ups.

  • Information regarding government schemes (e.g., CDBS eligibility updates).

  • Clinic newsletters, health tips, or promotional offers relevant to your child’s dental care.

We will strictly only use your personal information for these purposes if you have consented to receive them. You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails, replying "STOP" to SMS messages, or contacting us directly.

6. Storage & Security

We take all reasonable steps to ensure your information is protected from misuse, loss, or unauthorised access. Patient information is stored securely in our electronic records systems and is accessible only by authorised and trained staff.

7. Access & Corrections

You have the right to request access to your child’s personal information or ask for corrections if details are inaccurate or incomplete. Please contact us via email or phone, and we will assist you promptly.

8. Website & Cookies

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Contact Us

If you have any concerns about how we handle your family's information, please contact our team.